At Dunly Store, your satisfaction is our priority. Whether you need assistance with an order, have a question about our products, or require help with returns, our support team is ready to assist you every step of the way.

1. Contact Preferences & Response Times

We are committed to providing timely and helpful support across multiple channels:

Phone Support

• We aim to answer all calls during business hours.
• If we miss your call, please leave a voicemail. If you do not receive a callback within 24 hours, we encourage you to email us for faster assistance.

Email Support

• We typically respond within 24 business hours (Monday to Friday).
• You may email us anytime at support@dunly.store

Live Chat Support

• When visiting our website, feel free to use our live chat feature.
• Messages are usually answered within 24 hours on business days.

Response Time

• Our goal is to respond to all inquiries within 24 hours, Monday to Friday.

2. Holiday Closures

Please note that our response times may be delayed by up to 24 hours during US public holidays.
We observe the following holidays:

• New Years Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day

3. Contact Information

Business Name: Dunly
Phone: +1 (970) 225-5803
Email: support@dunly.store
Address: 2424 S Glen Ave, Glenwood Springs, Colorado 81601, United States
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)