Description

Upgrade your home décor with the Dunly Qwen Button Tufted Upholstered Accent Armchair, a stylish blend of comfort and sophistication. Designed to complement both modern and transitional interiors, this armchair brings timeless elegance to any space. Its soft upholstery is paired with a gracefully curved backrest, highlighted by button tufting that adds depth and texture to the design.

Crafted with high-quality materials, the Dunly Qwen Accent Armchair ensures durability and lasting support. The thick foam cushioning on the seat and back provides superior comfort for reading, relaxing, or entertaining guests. Supported by strong wooden legs, this chair offers stability while enhancing its refined look with a warm, natural finish.

Compact in size yet big on style, this accent chair is perfect for living rooms, bedrooms, home offices, or entryways. The neutral-toned fabric makes it easy to pair with various décor styles and color palettes. Whether used as a statement piece in your sitting area or as extra seating in a lounge, the Dunly Qwen Button Tufted Accent Chair adds function and beauty to your home.

Bring home lasting comfort and sophisticated charm with this versatile armchair from Dunly—designed to create a welcoming atmosphere wherever placed.

Specifications
Brand: Dunly
Product: Accent Armchair
Design: Button tufted backrest with curved frame
Upholstery: Soft fabric material
Cushion: Thick padded foam seat and back
Legs: Durable wooden legs with natural finish
Style: Modern, transitional, classic
Room Use: Living room, bedroom, office, lounge

Key Features
Elegant button tufted detailing
Comfortable foam-filled cushioning
Durable wooden legs for stability
Compact yet versatile design
Neutral tone for easy styling
Suitable for multiple room settings

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Shipping Policy

At Dunly Store, we aim to provide a smooth and reliable delivery experience for every customer.

1. Order Processing

All orders are processed within 1–2 business days after payment confirmation.
Business days are Monday through Friday, excluding federal holidays.
Orders placed after 5:00 PM EST will be processed the next business day.
Orders are not processed or shipped on weekends or holidays.

2. Shipping Methods & Delivery Timelines

Once shipped, you will receive a confirmation email with tracking details. Estimated delivery times are:

Shipping Time: Typically 3–5 business days
Total Estimated Delivery: Between 4–7 business days

Note: These delivery times are estimates provided by our carriers (USPS, UPS, FedEx) and may vary due to weather, carrier delays, or other factors.

3. Shipping Costs

Standard Shipping: Free for all orders within the United States, including Alaska and Hawaii.

4.Payment Methods

At Dunly Store, we provide secure and convenient payment options for our customers:

Credit/Debit Cards
PayPal
Cash on Delivery (COD) – available in most regions within the United States
- A Dunly Store representative will confirm your order by phone before dispatch.
- Payment must be made in cash directly to the delivery driver at the time of delivery.

All transactions are processed securely, and we never store your full payment card details.

5. Order Tracking

We ship to all 50 US states, including Alaska and Hawaii.
Once shipped, your tracking number will be sent via email so you can monitor your package.
All shipments are insured against loss or damage during transit.

6.Delivery Problems

Wrong or Damaged Items: Items must be reported within 7 days of receipt.
Missing Packages: Contact us if your order has not arrived within 10 business days from the shipping date

7. Order Edits & Cancellations

You may change or cancel your order within 24 hours of placement. After this window, it will be handled under our Return & Refund Policy.

8. Contact Us

If you have any questions about your shipping, please reach out to us:

Business Name: Dunly
Email: support@dunly.store
Phone: +1 (970) 225-5803
Address: 2424 S Glen Ave, Glenwood Springs, Colorado 81601, United States
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

Return and Refund Policy

At Dunly Store, we stand behind the quality of our products. We want you to shop with complete confidence.

1. Eligibility for Returns & Refunds

To be eligible for a return, your item must be:

Unused, unworn, and in the same condition you received it.
In its original packaging with all tags attached.
Accompanied by the original receipt or proof of purchase.

What cannot be returned?

Items that are damaged due to misuse, wear and tear, or after delivery.
Gift cards (if applicable).
Personalized or custom-made products.
Intimate items for health and hygiene reasons.

2. The Return Process (Step-by-Step)

Step 1: Contact Our Support Team
To start a return, you must contact us within the 30-day return window. Please reach out to us during our business hours:

Email: support@dunly.store
Phone: +1 (970) 225-5803
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)

Step 2: Receive a Return Authorization
We will provide you with a Return Authorization Number and instructions on where to send your package. Returns sent without prior authorization cannot be accepted.

Step 3: Ship Your Return
Pack the item securely in its original packaging and mail it to the address we provide.

3. Refunds (Including Cash on Delivery)

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

4. Return Window

Returning your item is hassle-free!

All return requests must be made within 30 days of receiving your order.
Requests submitted after this period will not be accepted.
Once your return is approved, we’ll email you a prepaid return shipping label.

A) Standard Refunds (Credit/Debit Card, PayPal, etc.)

If approved, your refund will be automatically processed to your original method of payment. Depending on your card issuer, it may take 10 business days for the refund to appear on your statement.

B) Refunds for Cash on Delivery Orders

This is a special process due to the nature of the payment.

If you paid via Cash on Delivery, your refund will not be issued in cash.
Upon approval of your return, you will have two options:
1. Store Credit: We can issue the refund amount as store credit card for a future purchase on our website. This is the fastest method.
2. Bank Transfer: We can process the refund via a bank transfer to your account. For this, you will need to provide your bank details (Account Holder Name, Account Number, Routing Number). The processing time for bank transfers may be slightly longer.

4. Exchanges

We only replace items if they are defective or damaged upon arrival. If you need to exchange for the same item, please contact us using the information above.

5. Return Shipping Costs & Lost Packages

The customer is not responsible for the cost of shipping the return item to us.

6. Contact Us

If you have any questions about this policy or your specific return, please don’t hesitate to contact us.

Business Name: Dunly
Email: support@dunly.store
Phone: +1 (970) 225-5803
Business Address: 2424 S Glen Ave, Glenwood Springs, Colorado 81601, United States
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)

Dunly Qwen Button Tufted Upholstered Accent Armchair